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27-12-2018 02:45 AM
I have ordered an upgrade on my contract (galaxy s9) I ordered it early hours on the 24th dec I know it says orders are usually dispatched within 24hiur but of course I wasn’t expecting this on Christmas I’m just wondering when deliveries will go back to normal and I might expect my phone to be dispatched? I’m a uni student and my delivery will come to my home address but I will need to go back to uni soon so I’m hoping it will come before I need to go back to uni.
Adam
Solved! See the answer below or view the solution in context.
27-12-2018 10:50 AM
Hi @aanderson4041.
Welcome to the community.
I have sent you a private message for further information.
Speak soon, Katie 🙂
27-12-2018 06:28 AM
You should check order tracking in a few hours to see if it's dispatched.
Thanks
27-12-2018 09:07 AM
I have tried this a few times including just now and it is just coming up with a messege saying “sorry we can’t show your order details right now”
Adam
27-12-2018 09:16 AM
@aanderson4041 Give customer services a call they might be able to give you more information.
27-12-2018 10:39 AM
I have tried calling 150 but I’m not getting through to anyone I just get stuck in a web of automated messeges 😂
Adam
27-12-2018 10:50 AM
Hi @aanderson4041.
Welcome to the community.
I have sent you a private message for further information.
Speak soon, Katie 🙂