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by aanderson4041 Investigator
Investigator

When will delivery go back to normal after the Christmas period

I have ordered an upgrade on my contract (galaxy s9) I ordered it early hours on the 24th dec I know it says orders are usually dispatched within 24hiur but of course I wasn’t expecting this on Christmas I’m just wondering when deliveries will go back to normal and I might expect my phone to be dispatched? I’m a uni student and my delivery will come to my home address but I will need to go back to uni soon so I’m hoping it will come before I need to go back to uni.

 

Adam

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: When will delivery go back to normal after the Christmas period

Hi @aanderson4041

 

Welcome to the community. 

 

I have sent you a private message for further information. 

 

Speak soon, Katie 🙂

5 REPLIES 5
by Legend
Legend

Re: When will delivery go back to normal after the Christmas period

Hi @aanderson4041

 

You should check order tracking in a few hours to see if it's dispatched. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by aanderson4041 Investigator
Investigator

Re: When will delivery go back to normal after the Christmas period

I have tried this a few times including just now and it is just coming up with a messege saying “sorry we can’t show your order details right now” 

 

Adam

by Grand Master
Grand Master

Re: When will delivery go back to normal after the Christmas period

@aanderson4041  Give customer services a call they might be able to give you more information. 

by aanderson4041 Investigator
Investigator

Re: When will delivery go back to normal after the Christmas period

I have tried calling 150 but I’m not getting through to anyone I just get stuck in a web of automated messeges 😂

 

Adam

by
EE Community Support Team
Solution

Re: When will delivery go back to normal after the Christmas period

Hi @aanderson4041

 

Welcome to the community. 

 

I have sent you a private message for further information. 

 

Speak soon, Katie 🙂

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