Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Wanting to cancel my broadband I ordered a day ago

Nikki34
Visitor

‎16-09-2019 01:06 AM

I have regretted getting broadband instantly so how can I cancel it as I have only just ordered it

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎16-09-2019 01:38 AM

How did you order it?

 

You may cancel FoC anytime before your BB goes live. Just call EE to cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

‎16-09-2019 10:30 AM

Morning @Nikki34

 

Welcome to the community 🙂

 

Is there a reason you want to cancel your broadband order?

 

Did you order online, over the phone or in store?

 

Leanne 🙂

0 Helpful