Upgrading issue

[Davetomo1]

Just tried to upgrade online through we app and then tried online a couple of times and it won’t let me finish the order. Just says can’t process at this time 

[David]

Hi @Davetomo1 

Welcome to the EE Community,

If you contact customer services on 150 from your EE device or 0800 317 720 from any other phone a upgrade advisor will be happy to process your order for you.

Thanks,

David.

[Leanne_T]

Morning @Davetomo1

Thanks for coming to the community.

Have you spoken to our Mobile Care team and placed your upgrade order since you posted on the community?

Thanks 🙂

Leanne.