by Zokell1 Investigator
Investigator

Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

Upgraded over the phone on the 2/1/19. Was told it should be delivered the next day but is still on “order confirmed” Do I just be patient or?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

Morning @Zokell1

 

Thanks for posting on the community.

 

Just to add, you can also use our online chat service, which can be found at the bottom of this page

 

They will be able to get your order looked into and give you an update 🙂

 

Let us know how you get on.

 

Leanne.

 

4 REPLIES 4
Highlighted
by Zokell1 Investigator
Investigator

Re: Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

I managed to get on the phone to them. They said unfortunately stock is low and the phone is in high demand so will take up to 7 days to deliver. Just wish they said that from the start and not say it’ll be here next day delivery. Thanks for the help everyone.

Sent from my iPhone
by Ace Contributor
Ace Contributor

Re: Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

Good Morning  @Zokell1

 

Welcome to the EE Community,

 

I would ring 150 just to check everything is  ok with your order.

by Zokell1 Investigator
Investigator

Re: Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

Thank you for replying, I will ring 150 later

Sent from my iPhone
by
EE Community Support Team
Solution

Re: Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

Morning @Zokell1

 

Thanks for posting on the community.

 

Just to add, you can also use our online chat service, which can be found at the bottom of this page

 

They will be able to get your order looked into and give you an update 🙂

 

Let us know how you get on.

 

Leanne.

 

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