Upgrade

[Harry241]

Hey I’m currently trying to upgrade and every-time I put all my card details it takes me to a page saying couldn’t load what shall I do ?

[Katie_B]

Good Afternoon @Harry241. 

Welcome to the EE Community. 

Thanks for looking to upgrade with us. 

Have you tried another browser and clearing cache and cookies?

Are you doing this via the My EE app or My EE online?

Speak soon, 

Katie 🙂

[Paul153]

Same issue.

im using the EE app

[James_B]

Hi @Paul153,

Welcome to the EE Community. 🙂

Are you able to complete your order via My EE on the web?

Thanks

James

[Paul153]

Hi James b

ive tried on the web and I get the same issue..

[James_B]

Thanks for trying @Paul153

Please get in touch with Customer Care who'll be happy to place your order for you.

James