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19-05-2020 06:47 PM
Hi
i upgrade my contract by the phone last Sunday. Lady says that I should receive phone by dpd in24hours. I didn’t get any email or confirmation. When I check reference number it “awaiting for confirmation “. I tried to call today but it’s unavailable, someone know why ?
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19-05-2020 07:12 PM - edited 19-05-2020 07:20 PM
Hi @Gusia1601
If you call freephone 0800 317 720 a customer service advisor will be able to check the status of your order.
Thanks,
David.
19-05-2020 07:12 PM - edited 19-05-2020 07:20 PM
Hi @Gusia1601
If you call freephone 0800 317 720 a customer service advisor will be able to check the status of your order.
Thanks,
David.
19-05-2020 07:18 PM
I already try to call but it’s currently unavailable..
19-05-2020 07:21 PM
@Gusia1601 if you call the 0800 number I provided you will get through to someone.
19-05-2020 07:31 PM
Yes they answer now. Phone should be with me tomorrow if no I have to call again on Friday. Thanks 🙂