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17-10-2019 09:39 AM
Recieved my experia upgrade today but no ps4 or no mention of it,confused as to will i be getting it.
17-10-2019 09:46 AM
Hello @Minniebarton83
The best thing I can suggest is contacting 150 from your EE mobile.
They will advise on what you can do & What's the best steps to take from here.
Customer service opening hours:
8am - 9pm (Mon to Fri)
8am - 8pm (Sat & Sun)
If you can't dial 150, then please use 07953 966 250
Thanks, hope this helped.
Ryan.
17-10-2019 11:47 AM - edited 17-10-2019 11:49 AM
Hi @Minniebarton83,
Welcome to the EE Community. 🙂
You'll receive a text message with information on how you can claim your free gift once you are outside of your 14 day money back period.
Hope this helps.
James
19-10-2019 03:11 PM
Thankyou 😀
19-10-2019 03:13 PM
Thankyou for the help 😀