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Upgrade

Minniebarton83
Investigator
Investigator

Recieved my experia upgrade today but no ps4 or no mention of it,confused as to will i be getting it.

4 REPLIES 4
RyanDean
Investigator
Investigator

Hello @Minniebarton83 

 

The best thing I can suggest is contacting 150 from your EE mobile.

They will advise on what you can do & What's the best steps to take from here.

 

Customer service opening hours:

8am - 9pm (Mon to Fri)
8am - 8pm (Sat & Sun)

 

If you can't dial 150, then please use 07953 966 250

 

Thanks, hope this helped.

Ryan.

James_B
EE Community Support Team

Hi @Minniebarton83,

 

Welcome to the EE Community. 🙂

 

You'll receive a text message with information on how you can claim your free gift once you are outside of your 14 day money back period.

 

Hope this helps.

 

James

Thankyou 😀

Thankyou for the help 😀