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30-03-2020 10:07 AM
HI EE
I went through an early upgrade for the Samsumg Note 10 based on the fact that you have them in stock albiet "Last few" however when I gained the confirmation order it said you are out of stock... 😞 I need to understand when it will arrive as I would like to take advantage of the $100 cashback offer
Regards
Russell
30-03-2020 01:08 PM
Good Afternoon @Skibee101.
Welcome to the EE Community.
Have you received an order number in the confirmation email?
If yes, are you able to track this by using the Online Order Tracker?
Katie 🙂
30-03-2020 01:18 PM - last edited on 30-03-2020 01:26 PM by Katie_B
Hi Katie
Yeah I have it says Awaiting confirmation... rather than talk up someone time on a call I wondered if your digital team could provide an ETA - order no: XKO*********
Look forward to hearing from you
Russell
Mod edit: [please don't personal information on the community]
30-03-2020 01:27 PM
Thanks for confirming @Skibee101.
As soon as your order is ready, this will be updated.
Once this has been despatched DPD will be in contact providing you full delivery information.
Finger's crossed it's not much longer.
Katie 🙂