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01-05-2018 07:34 PM
02-05-2018 08:08 AM
@Bernie64 Can you give more information please.
02-05-2018 08:22 AM
Hi @Bernie64,
Welcome to the EE Community.
What problems are you having with your order?
Thanks
James
23-07-2018 09:31 AM
Hi @Bernie64,
Welcome to the EE Community.
It sounds like your phone number hasn't transferred to your new phone and SIM yet. This can take 24-48 hours when you upgrade with a third party store.
When did you upgrade?
Thanks
James