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Upgrade order problem

Bernie64
Visitor
 
3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Bernie64  Can you give more information please. 

James_B
EE Community Support Team

Hi @Bernie64,

 

Welcome to the EE Community.

 

What problems are you having with your order?

 

Thanks

 

James

 

James_B
EE Community Support Team

Hi @Bernie64,

 

Welcome to the EE Community.

 

It sounds like your phone number hasn't transferred to your new phone and SIM yet. This can take 24-48 hours when you upgrade with a third party store.

 

When did you upgrade?

 

Thanks

 

James