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by
Explorer

Upgrade order not delivered

I ordered an upgrade online and arranged A time slot for super fast delivery, the upgrade never arrived, tracking is unavailable and I can’t get through to the number it says to call regarding deliveries, the money has been taken from my account. Any suggestions as to what I can do? Thanks!

1 SOLUTION

Accepted Solutions
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by Ace Contributor
Ace Contributor
Solution

Re: Upgrade order not delivered

Hi @Gem95 

 

Welcome to the EE Community,

 

If the tracker isn't displaying any information about your order call freephone 0800 317 720 & a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.

 

 

 

 

View solution in original post

3 REPLIES 3
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by Ace Contributor
Ace Contributor
Solution

Re: Upgrade order not delivered

Hi @Gem95 

 

Welcome to the EE Community,

 

If the tracker isn't displaying any information about your order call freephone 0800 317 720 & a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.

 

 

 

 

View solution in original post

Highlighted
by
Explorer

Re: Upgrade order not delivered

All sorted! Thank you!

Highlighted
by Ace Contributor
Ace Contributor

Re: Upgrade order not delivered

glad your all sorted @Gem95 if you need any further help in the future visit us here on the community 🙂

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