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Uograde

MmCdiarmid87
Explorer

‎27-05-2020 10:21 PM

I placed a order on the 23rd May and phone hasn't been delivered and on my EE it says still available to upgrade but the plan I picked isn't there anymore. 5G essential plan with 30GB data for £59 and £70 upfront for the phone.  Can someone tell me if my phone 1. Has been upgraded, 2. That plan I will get as that's what I was offered. 

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎27-05-2020 10:23 PM

@MmCdiarmid87   How did you place the order ?  If it was online it might not of gone through and it would be best to call customer services about this.

0 Helpful
MmCdiarmid87
Explorer
In response to Chris_B

‎27-05-2020 10:28 PM

Yes was online, I thought delivery may be later than normal with all going on.  I'll give them a call thanks for your help. 

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