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Tablet order

James-dkemp
Investigator
Investigator

Hi, 

I placed an order online a week ago for a Huawei Media pad m5 10.8 which was showing in stock, I received the email confirmation, up checking the order status it's now on backorder? Having looked on the store this isn't even being sold anymore

Am I likely to recieve this tablet?

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @James-dkemp,

 

Welcome to the EE Community. 🙂

 

Our Customer Care Team will be happy to check the status of your order if you get in touch.

 

Thanks

 

James

View solution in original post

4 REPLIES 4
James-dkemp
Investigator
Investigator

It has now changed to 'your order is on track' and delivery is awaiting confirmation whatever this means?

James_B
EE Community Support Team

Hi @James-dkemp,

 

Welcome to the EE Community. 🙂

 

Our Customer Care Team will be happy to check the status of your order if you get in touch.

 

Thanks

 

James

Called 150 who advised out of stock for the foreseeable future with no delivery date, order cancelled.

call answered very quickly considering current situation

James_B
EE Community Support Team

Hi @James-dkemp,

 

It's great to hear that your call was answered quickly.

 

I'm sorry the tablet you ordered is out of stock. Please let us know if you need any help choosing a replacement.

 

James