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06-05-2020 04:38 PM
Hi,
I placed an order online a week ago for a Huawei Media pad m5 10.8 which was showing in stock, I received the email confirmation, up checking the order status it's now on backorder? Having looked on the store this isn't even being sold anymore
Am I likely to recieve this tablet?
Solved! See the answer below or view the solution in context.
07-05-2020 09:28 AM
Hi @James-dkemp,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to check the status of your order if you get in touch.
Thanks
James
06-05-2020 08:31 PM
It has now changed to 'your order is on track' and delivery is awaiting confirmation whatever this means?
07-05-2020 09:28 AM
Hi @James-dkemp,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to check the status of your order if you get in touch.
Thanks
James
07-05-2020 05:03 PM
Called 150 who advised out of stock for the foreseeable future with no delivery date, order cancelled.
call answered very quickly considering current situation
08-05-2020 08:59 AM
Hi @James-dkemp,
It's great to hear that your call was answered quickly.
I'm sorry the tablet you ordered is out of stock. Please let us know if you need any help choosing a replacement.
James