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Store order issues

Js97
Visitor

‎08-10-2019 02:53 PM

I placed an order on the 28/9 for the new Samsung fold in silver. They were out of stock and had to order it in from the warehouse. I haven't had any updates on stock since then even though they are available online. I try to ring the store but it's an 0845 number so it's chargeable and I'm stuck on what to do. Any ideas?

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1 REPLY 1
Leanne_T
EE Community Support Team

‎08-10-2019 06:33 PM - edited ‎08-10-2019 06:34 PM

Hello @Js97

 

Thanks for posting on the community.

 

If you have ordered in store they will be in touch when your order is ready for collection.

 

If you would like to check the order, give us a call on 150 we will see what we can do to help 🙂

 

Leanne.

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