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Still haven't received my Apple TV 4K box!!!

Dean84
Investigator
Investigator

‎16-01-2020 03:41 AM

Hi I have received my ee home hub router on the 9th January 2020 ,but still waiting for my Apple TV 4K box . Please help Thanks.

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎16-01-2020 06:23 AM

Hi @Dean84 

 

I suggest you call EE CS on 150 about this issue as there is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Dean84
Investigator
Investigator
In response to Northerner

‎16-01-2020 06:28 AM

Ok will do thank you @Northerner 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎17-01-2020 07:38 AM

Have you checked your MyEE for BB for Track an order or Ordersor Track your Broadband Equipment ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)