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07-08-2018 10:13 AM
I took out a Sony phone in store on July 20th. I was told in-store that the PS4 would be with me in 8-10 days. Then I was told posted in 14 days. Then I was told posted in 30 days.
During which time I was told by both staff in store and customer services on the phone that I could not cancel.
Please can you let me know when I should expect delivery of the playstation? As I took this phone out so I could gift it for a friend. Their birthday has been and gone.
Many thanks
Carl
07-08-2018 12:41 PM
Hi @Nocaed.
Welcome to the community.
We aim to dispatch the PlayStation within 30 days of taking out your phone.
Let us know when yours arrives.
Jon
07-08-2018 02:30 PM
That is frustrating... Seeing as I was told very different waiting times before.
I have read other posts on here where people have been left waiting beyond 30 days for confirmation of it being posted.
Are there any assurances I can be provided other than what you have said?
07-08-2018 03:07 PM
Hi @Nocaed.
I've sent you a private message to get some more information from you.
Please have a look and get back to me.
Jon