Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Refunds

tlw2288
Investigator
Investigator

‎18-05-2020 07:53 AM

Hi

 

I placed an order on the 30 April and subsequently called 150 and had it cancelled 05 May and a new order placed which has successfully arrived however the original order has not been refunded for the upfront payment and I was told I would receive it within 3-5 working days.

 

I have received no email confirmation of the cancelled order nor my refund. how can I find out what has happened to this order and where my refund is?

0 Helpful
3 REPLIES 3
Chris_B
Grand Master
Grand Master

‎18-05-2020 08:25 AM

@tlw2288  Customer services can help you with this. 

REFUND
Visitor
In response to Chris_B

‎06-08-2021 02:29 PM - last edited on ‎06-08-2021 02:53 PM by EE Community Moderator

Give me my **bleep** money back," 3 to 5 working days" my **bleep**. I'm overdrawn and homeless.

0 Helpful
Christopher_B
EE Employee
In response to REFUND

‎06-08-2021 04:32 PM

Hi @REFUND

 

I hope you're well and having a nice Friday, other than this issue of course.

 

Have you arranged a a refund that hasn't been processed? 

 

Thanks 

 

Chris 

0 Helpful