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Re: Our response to the coronavirus

Shrekhamera1
Explorer

‎07-05-2020 01:20 PM

I’ve ordered a iPad Pro 12.9 128gb tablet last Friday for a upgrade I’ve been told there’s a delay in the shipping due to coronavirus does anyone know of a timescale of how long I have to wait

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎07-05-2020 01:48 PM

Hi @Shrekhamera1

 

Thanks for coming to the community.

 

Do you know which colour iPad you ordered?

 

As soon as we have an update on your order, we will let you know.

 

You can also download the DPD app, if you register your details with the app, you'll get a notification when your delivery slot is confirmed.

 

Leanne.

 

0 Helpful
Shrekhamera1
Explorer
In response to Leanne_T

‎07-05-2020 02:51 PM

Already have the DPD app

 

and it’s the space grey colour 

0 Helpful
Leanne_T
EE Community Support Team

‎07-05-2020 02:57 PM

Hi @Shrekhamera1

 

Thanks for coming back to me.

 

The iPad is showing on the EE Shop as expect dispatch within 14 days, as soon as we have an update for you we will be in touch.

 

Leanne.

0 Helpful