by Pete_Ck
Visitor

Proof of purchase

I am trying to get a proof of purchase for an iphone got from EE 18 months ago. I no longer have the phone on an EE contract but I still have another device with them. 

On webchat the EE rep says that the number linked to that phone is on a business account however I have only ever had a personal account.

How can I get this sorted?

3 REPLIES 3
by Grand Master
Grand Master

Re: Proof of purchase

You need to query this by phoning CS.

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by Ace Contributor
Ace Contributor

Re: Proof of purchase

You will need to phone CS on 150 to get a proof of purchase.


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0)
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by
EE Community Support Team

Re: Proof of purchase

Hi there @Pete_Ck

 

Thanks for coming to the community.

 

I would like to help you get your proof of purchase that you need.

 

You will have a private message from me on here, so I can get some details.

 

Leanne.

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