by Pete_Ck

Proof of purchase

I am trying to get a proof of purchase for an iphone got from EE 18 months ago. I no longer have the phone on an EE contract but I still have another device with them. 

On webchat the EE rep says that the number linked to that phone is on a business account however I have only ever had a personal account.

How can I get this sorted?

by Grand Master
Grand Master

Re: Proof of purchase

You need to query this by phoning CS.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Brilliant Contributor
Brilliant Contributor

Re: Proof of purchase

You will need to phone CS on 150 to get a proof of purchase.

BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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EE Community Support Team

Re: Proof of purchase

Hi there @Pete_Ck


Thanks for coming to the community.


I would like to help you get your proof of purchase that you need.


You will have a private message from me on here, so I can get some details.



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