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Pre order

Knightrider41
Visitor

‎17-03-2019 07:58 PM

Why is it when you pre order z phone you would think you would have it on the day off release WELL not in my case as im still waiting 7 days later??? Wtf ee no txt no email nothing at all phoned my store on manny times and got in touch with ee to what i get a txt on Saturday your phone is in store Sunday 17.3.19 mmmm phoned up the store to confirm???? And no phone I AM SO DISAPPOINTED IN EE .WORDS to say well the best mobile phone provider eeeeee NO 

0 Helpful
2 REPLIES 2
BrendonH
Community Hero
Community Hero

‎17-03-2019 09:03 PM

Pre ordering doesn't guarantee it release day.

 

There has been delays if you are talking about the S10.

 

Have you had any texts from DPD as you'll still get them if its being delivered to store.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
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Leanne_T
EE Community Support Team

‎18-03-2019 09:27 AM

Hi there @Knightrider41

 

I am sorry to hear of your experience.

 

What phone have you ordered?

 

Also, did you place your order online, over the phone or in store?

 

Speak soon.

 

Leanne.

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