Pre-order of Series 4 Apple Watch status

[mntrn]

Hi, on Thursday I pre-ordered the Series 4 Apple Watch over the phone and received the text with the order tracker, however I've seen no movement on it - the estimated date still says "awaiting confirmation", and I haven't received any emails. Has everything gone through properly? Have I passed my credit check?

[Leanne_T · Accepted solution]

Good Morning @mntrn

Thanks for coming to the community.

If you give our customer service team a call on 150 they will be able to check the order and give you a delivery update.

Let me know how it goes 🙂

Leanne.

[mntrn]

Hi, thanks for replying. Gave them a call this morning, looks like EE are still waiting for stock to arrive but as soon as it does they should dispatch it. They did also confirm that all checks had gone through ok, and I would receive an email prior to dispatch 

[Alex_S]

Hi @mntrn,

Thanks for coming back to keep us updated.

I'm glad your order has processed fully. If you keep an eye on the order tracker it should update real time to let you know how far along your order is.

Please let us know how you get on when you receive it 🙂

Alex