01-12-2017 11:23 AM
My phone is due to be delivered today however i wont be in. My daughter will be in, is she able to sign in my behalf if i leave her with a photo of my drivers license? She has no photo ID herself other than a college card, however she is 18 and i could leave her the card that I pay with? She has expired passports and birth certificate etc
01-12-2017 12:35 PM
I have the same problem for Monday as I don’t know what time the delivery will he and I’ll be in work is it possible for someone else to use my id to sign for the parcel many thanks
01-12-2017 02:22 PM - edited 01-12-2017 02:22 PM
Thanks for coming to community 🙂
When we deliver your order to you or you come and collect it in store, we’ll also need to confirm your identity.
Here is some great information from our Order tracking and delivery help and support pages.
Please have one of the following forms of photo ID to hand:
If you choose to have your order delivered to your home, we also accept the following forms of photo ID: police ID cards, military ID cards and disability ID cards.
Don’t have any ID?
If the other person shares the same surname and has the right ID at the address of the delivery then that's fine.
Hope this helps.