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Phone not received? Help please

StevenJamesx
Visitor

Hello I ordered a new phone yesterday and was meant to arrive today via Enjoy, I have had no email since my order confirmation. EE not answering phone currently.

 

Enjoy have told me they have not had any contact from EE regarding my order, I've been with EE for 6 years now and this is ridiculous, order tracker isn't working and nobody will give me any info 

1 REPLY 1
James_B
EE Community Support Team

Hi @StevenJamesx,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear your phone has been delayed. Please get in touch with Customer Care so we can check the status of your order.

 

Thanks

 

James