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06-04-2020 11:16 AM
Due to covid, I have since return back to my home country for about 2 weeks due to government regulations. However, I'm still signed on my 18 month contract, and I do not want to cancel it - however, as I am not able to return to the UK anytime soon, is there by any chance I am able to put a pause on this?
06-04-2020 11:34 AM
Hello @nedra ,
Welcome to the community,
Please take a look here:
https://community.ee.co.uk/t5/EE-Community-news/Our-response-to-the-coronavirus/td-p/869990
EE do not pause contracts, but they may still be able to help.
06-04-2020 05:48 PM
Hi @nedra
Thanks for posting on the community.
I have replied to your other post here, giving you some information on getting your account looked into.
Take care.
Leanne.