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PS4

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Jimbob2312
Visitor

‎08-11-2019 08:54 AM

I purchased a Sony L3 24th October the claim my gift site doesn't recognise my IMEI No. How can I claim my PS4? 

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Katie_B
EE Community Support Team

‎08-11-2019 11:25 AM

Good Morning @Jimbob2312. 

 

Thanks for coming to the community, I hope you're enjoy your new phone. 

 

If your IMEI number is not being recognised please email Kondor who can take a further look into this for you. 

 

You can contact a member of their customer service team by emailing customerservice@kondor.co.uk. 

 

Please be sure to keep me updated on your progress, 

 

Katie 🙂

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Katie_B
EE Community Support Team

‎08-11-2019 11:25 AM

Good Morning @Jimbob2312. 

 

Thanks for coming to the community, I hope you're enjoy your new phone. 

 

If your IMEI number is not being recognised please email Kondor who can take a further look into this for you. 

 

You can contact a member of their customer service team by emailing customerservice@kondor.co.uk. 

 

Please be sure to keep me updated on your progress, 

 

Katie 🙂

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IordanCatalina
Explorer

‎23-01-2023 09:32 PM

Easy

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Jon_K
Former EE Employee
In response to IordanCatalina

‎24-01-2023 07:38 AM

Hi @IordanCatalina.

Is there anything we can help you with regarding a PS4?

Jon

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