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22-12-2018 09:14 PM
My partners ordered the wrong colour phone for my son over the phone,can he take back in store and swap it as its a Christmas present,the one he got sent hasn't been used and is still sealed in the box-thanks
22-12-2018 09:29 PM
Welcome to the Community,
Unfortunately you would need to contact EE channel returns on 0800 079 0103 to return it then reorder it.
23-12-2018 08:45 AM
Welcome to the community.
This sounds like something I would do.
Was it an upgrade or a new line with a new number?
Chris