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24-01-2020 11:08 AM
Hi I ordered my new iPhone 11 Pro Max last night. Was told it was in stock and would be delivered today. My EE still says it hasn’t been despatched, can you confirm?
24-01-2020 01:16 PM
@6ibbo This is just a public forum that has no access to your account you’ll need to call customer services about this.
24-01-2020 01:57 PM
Good Afternoon @6ibbo.
Thanks for coming to the community.
What colour and memory size did you order?
Speak soon,
Katie 🙂
24-01-2020 06:16 PM
I ordered the 64gb space grey model.
Thanks
24-01-2020 06:31 PM
Thanks for getting back to me @6ibbo.
I have checked this and it is showing as available to order. We’ll deliver to you or your local EE store as soon as we receive stock from Apple.
Katie 🙂
24-01-2020 06:35 PM
Hi Katie_B
I was told it was in stock yesterday so I’ve already placed the order and was told I’d receive it today?
24-01-2020 06:39 PM
Hi @6ibbo.
Did you place this order over the phone?
Our current status for this device is we are awaiting stock from Apple.
If you placed this before this changed then I would recommend giving us a call.
Katie 🙂