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01-01-2020 06:53 PM
I just ordered an upgrade paid the early fee, this went onto my account as a transaction but i cannot get hold of my order confirmation the page refreshed very quickly and no email has been sent.
How long does it take for an email to be sent?
Solved! See the answer below or view the solution in context.
01-01-2020 07:04 PM
Hi @neskeni
It's new year's Day, your order won't be processed until tomorrow.
Thanks
01-01-2020 07:04 PM
Hi @neskeni
It's new year's Day, your order won't be processed until tomorrow.
Thanks
01-01-2020 07:12 PM
i thought that would be the case just a little cncerned with the page closing i got a littel panicked.
Thanks,
Liam
02-01-2020 08:17 AM
Hi @neskeni.
Welcome to the community 🙂
It's great to hear you're upgrading!
If you don't receive your confirmation email today, just get in touch with our Customer Care team, who will be able to provide you with an update 🙂
Jon