Order cancelled without explanation

[GBP]

Hi,

i placed an order for the Apple Watch and the order was processed fine, received an email confirmation that it had gone through, then 2 hours later received an email saying it has been cancelled without explanation?

[Chris_B]

@GBP   You’ll need to speak with customer services about this. 

[Jon_K]

Hi @GBP.

Welcome to the community.

As @Chris_B has mentioned, you will need to contact our Customer Care team so they can check your account and see what is going on.

Let us know how you get on with this.

Jon

[GBP]

I did speak to customer services they were not helpful, not explanation either!

[Jon_K]

I'm sorry to hear that, @GBP.

Were the able to re-order the watch for you?

Jon