Online upgrades

[Cokse]

Anyone know how long New online phone upgrade orders are taking to complete 

[Katie_B]

Good Morning @Cokse. 

Thanks for coming to the community. 

Have you placed an order?

If yes, when?

If you could also provide the device and colour I would be happy to see if I can find more information for you. 

Katie 🙂

[Cokse]

Hi Katie
Yes Friday 1st May I have an order no but little progress
Thanks Ian

[Katie_B]

Thanks for confirming this @Cokse. 

What phone did you order?

Katie 🙂

[Cokse]

iPhone XS 256 gb silver

[Katie_B]

Hi @Cokse. 

When you track your order online using the order tracker what is the status of your order?

Katie 🙂

[Cokse]

Order confirmed (dispatch date) awaiting confirmation

[Katie_B]

Thanks for checking @Cokse. 

As soon as your order is ready for delivery, the online tracker will be updated. 

Finger's crossed it's not much longer for you. 

Take care, 

Katie.