cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No trade

staticxmachine
Explorer

I recently upgraded my phone but in the upgrade I traded my old phone as part of the package. I havent yet received an envelope to post back my old phone in. Is this still going ahead? 

5 REPLIES 5
Chris_B
Grand Master
Grand Master

@staticxmachine   You will need to call customer services about this as this is a public forum that has no access to your account. 

Leanne_T
EE Community Support Team

Morning @staticxmachine

 

Welcome to the community.

 

When did you upgrade your phone?

 

Did you complete your upgrade online or over the phone?

 

Speak soon 🙂

 

Leanne.

Hi thanks for the reply.

 

I received my new phone about a month and ordered it online.

@staticxmachine   Have you called customer services about this yet ?  

Leanne_T
EE Community Support Team

Hi there @staticxmachine

 

Thanks for coming back to me.

 

I have sent you a private message on here for some details.

 

Speak soon 🙂

 

Leanne.