@Matt48 , I would suggest that you ring customer service in the morning, as you should have received it by now, even though these are sent out by second hand post, they will then be able to advise what is going on and when you are likely to receive it.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
