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30-05-2019 10:08 AM
I ordered a TV with add to plan on Saturday, I had no email or texts regarding confirmation. Called CS on Tuesday to be told it's gone to DPD. No reference or anything was given. Cannot track the order on EE or DPD. Add to plan is on my bill and I paid upfront and have no idea when the product is coming...
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30-05-2019 10:53 AM
Just arrived via parcelforce. Luckily I'm off work.
30-05-2019 10:11 AM
@Mrbaldwin DPD will text you the day of delivery with a time slot, you’ll be given the chance to change this time also. If I remember correctly you’ll get a confirmation also the day before about a delivery to your address from DPD.
30-05-2019 10:53 AM
Just arrived via parcelforce. Luckily I'm off work.
30-05-2019 01:08 PM
Hi @Mrbaldwin
Thanks for letting us know you have received your TV.
Come back to the community anytime.
10-10-2019 08:49 AM
Hi, how long did you wait after placing the order? I myself ordered a tv and i was told next day deliver but i still havent recieved it. Thanks
10-10-2019 08:54 AM
Hi @Neon2,
Welcome to the EE Community. 🙂
When did you place your order?
Have you received any tracking information from DPD?
Thanks
James
10-10-2019 09:26 AM