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No confirmation email after order

Barbersmith
Visitor

Hello, I ordered a mobile over the phone today, it should be arriving tomorrow, I haven't had an email confirming the order from EE. Is this normal? 

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @Barbersmith

 

Have you checked your Junk/Spam folders?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Christopher_G
EE Community Support Team

Hi @Barbersmith

 

Welcome to the community. 🙂

 

Did you order online or over the phone? Which phone did you order?

 

Chris