cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

New phone

Alb1
Visitor

I was told my new phone would be here today no text message from courier, ordered phone on Saturday and need one as looking after vulnerable people the one i have wont hold charge port broke 

1 REPLY 1
James_B
EE Community Support Team

Hi @Alb1,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear your phone hasn't been delivered yet.

 

Our delivery operations are continuing as normal with extremely good service levels right across our network. Where possible we will still dispatch your order within 24 hours, but some orders may take a little longer to get to you. 

 

DPD will send you a text message with tracking information as soon as your delivery slot is confirmed.

 

Thanks

 

James