For up-to-date information and comments, search the EE Community or start a new topic. |
06-04-2020 05:42 PM
I was told my new phone would be here today no text message from courier, ordered phone on Saturday and need one as looking after vulnerable people the one i have wont hold charge port broke
06-04-2020 05:48 PM
Hi @Alb1,
Welcome to the EE Community. 🙂
I'm sorry to hear your phone hasn't been delivered yet.
Our delivery operations are continuing as normal with extremely good service levels right across our network. Where possible we will still dispatch your order within 24 hours, but some orders may take a little longer to get to you.
DPD will send you a text message with tracking information as soon as your delivery slot is confirmed.
Thanks
James