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New phone ordered

Leahwoodward
Visitor

‎24-09-2018 09:11 AM

I ordered the iPhone X on Friday. I haven’t received a text or a tracking number. Only a confirmation email. It said it would be dispatched within 24 hours if in stock (it was). Getting very impatient. 

0 Helpful
1 REPLY 1
James_B
EE Community Support Team

‎24-09-2018 11:28 AM

Hi @Leahwoodward,

 

Welcome to the EE Community.

 

If your order was placed on Friday and was in stock it should be dispatched today.

 

If you don't receive a text from DPD before 8PM, please get in touch so we can check your order.

 

Thanks Smiley Happy

 

James