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New Iphone 11 - no order confirmation.

CHilton
Visitor

I ordered a new Iphone 11 Purple (upgrade) yesterday AM and was told it would arrived today via DPD. I have still not received any email confirmation of this and had no contact from DPD either. Can someone look into this please? Thanks 

2 REPLIES 2
BrendonH
Community Hero
Community Hero

You are going to have to call EE as there is no account access on here so no one is able to look into it.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
Christopher_G
EE Community Support Team

Hi @CHilton

 

Welcome to the community and happy New Year! 🙂

 

Have you spoken to the Mobile Care team? They'll be able to double check the order to make sure it's OK.

 

Let us know how you're getting on.

 

Chris