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My order

Csw369
Explorer

‎24-09-2019 01:59 PM

I ordered the iPhone 11 a couple of days ago and received a confirmation email but have had no updates and can’t track my order any help?

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎24-09-2019 03:23 PM

Hi there @Csw369

 

Welcome to the community 🙂

 

Thanks for ordering the iPhone 11 with us.

 

Which iPhone have you ordered? can you also let me know what colour and size you went for?

 

Also, where did you place your order, was this online, over the phone or in a store?

 

Speak soon 🙂

 

Leanne.

0 Helpful
Csw369
Explorer
In response to Leanne_T

‎24-09-2019 03:45 PM

I order the iPhone 11 black 64gb online thanks

0 Helpful
Leanne_T
EE Community Support Team
In response to Leanne_T

‎24-09-2019 03:51 PM

Hi @Csw369

 

Thanks for the quick reply 🙂

 

If you give us a call on 150 or 07953 966 250, our Mobile Care team will be able to check the order for you and get you an update 🙂

 

Let me know how you get on after speaking to them.

 

Leanne 🙂

0 Helpful