cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

My order I am waiting for 6 day for my delivery

635
Investigator
Investigator

Hi, why I am waiting 6 day my order 

7 REPLIES 7
Salfordcity01
Explorer

Me too. I odered a watch on Saturday 23rd May . Not heard a thing . Slightly annoying 

Hi,

Your order’s being processed. We’ll let you know when your device is on its way.

Just so you know
If you’re just upgrading your plan, we won’t need to send you a new SIM in the post. We’ll update the one you’re already using.

Look out for a text
We’ll send updates  

 

 

 

 

Your order
 

 

 

 

 

 

 

 

Huawei P40 Pro 5G
 

 

256GB Silver Frost
 

 

Out of stock now
 

 

Available to order. Expect despatch within 7 days

in it i don't understand they sent me you can lower it is mine and they said seven days what it is

Christopher_G
EE Community Support Team

Hi @635

 

Welcome to the community.

 

Sounds from your post that the expected dispatch time was 7 days. The order has gone through, when the phone is ready to deliver, DPD will send you a text message.

 

Thanks for your patience so far.

 

Chris

Christopher_G
EE Community Support Team

Hi @Salfordcity01

 

Welcome to the community.

 

Which watch did you order?

 

Chris

I ordered a Samsung Active 44mm Watch .

It said it would be dispatched the next day.. one week later ..nothing .

Regards
Chris

Sent from my iPad
Christopher_G
EE Community Support Team

Thanks @Salfordcity01

 

I'd recommend speaking to our Mobile Care team to check the status of your order.

 

Let us know how you get on.

 

Chris