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28-02-2019 07:00 PM
I’ve ordered an upgrade online. When I track the order it just shows awaiting confirmation, when can I expect it to be delivered?
thanks
28-02-2019 08:01 PM
@J33rkx: You can't until your order is accepted.
01-03-2019 08:14 AM
Morning @J33rkx
It's fantastic to hear you have upgrade with us :)!
When did you process this?
Once your order has been processed the tracker will be updated.
Speak soon,
Katie
01-03-2019 08:17 AM
@J33rkx You’re best calling customer services about this as waiting for confirmation usually means they want to speak with you first.