For up-to-date information and comments, search the EE Community or start a new topic. |
29-05-2019 05:55 AM
My mobile did not arrive 28th May 2019
Solved! See the answer below or view the solution in context.
29-05-2019 06:21 AM
@Mlee Did you receive confirmation that it will ? Did DPD text you to say what time it will be delivered?
29-05-2019 06:21 AM
@Mlee Did you receive confirmation that it will ? Did DPD text you to say what time it will be delivered?
29-05-2019 08:13 AM
HI @Mlee
Welcome to the community.
What did you order? Did you order an upgrade, a new contract phone or pay as you go?
Have you heard anything from DPD?
Chris
29-05-2019 08:39 AM
Not heard from DPD and I do not have an order number.
Also EE are already upgrading my payments even though I do not have the phone..?
29-05-2019 08:41 AM
@Mlee with your account payments changing you’ll get the device soon. (very) give customer is call to see if they can give you any information.
29-05-2019 08:42 AM
Ok.
Just to say they said they'd deliver 29th.
I will ring them
29-05-2019 08:47 AM
@Mlee Well today’s the 29th.
29-05-2019 10:28 AM
Hi there @Mlee
Thanks for coming back to us.
When did you place the order?
Have you spoken to our Mobile Care team?
Leanne.