Miss parcel

[Michaelgica]

What i have to do if i miss my parcel?

[Leanne_T · Accepted solution]

Afternoon @Michaelgica

Thanks for coming to the community.

Was the delivery attempted by DPD?

Did you get a card left with redelivery information on?

Speak soon 🙂

Leanne.

[Michaelgica]

Yes. Dpd  has  to delivered. And i don t found  any card for redelivery.  

[Michaelgica]

And i have one more question. I didn t received any mail from EE. They  just took my money and says " wait " for delivery details.  I don t have any delivery  details. Thank  you. 

[Jon_K]

Hi @Michaelgica.

If you don't have any delivery information, I'd recommend getting in touch with our Customer Care team who will be able to help you rearrange your delivery.

You should get a text from DPD with your one-hour delivery time slot.

Jon

[Mamadu18]

I’ve order an iPad last week and it hasn’t been delivered yet 

[Jon_K]

Hi @Mamadu18.

What colour and memory size did you order?

Have you had a text from DPD?

Jon