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New Member

Mismatch

I have made an order for an upgrade. I received an order confirmation but the next email says there's a discrepancy between the order form and account.

There's a number to call but offices are closed all weekend.

Any ideas what this could be?

1 REPLY 1
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by Grand Master
Grand Master

Re: Mismatch

Hi @McK627 

 

You would need to speak to EE CS on 150 for the reason. It maybe they need to validate your identification.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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