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Just upgraded online when do I get my free gift??

Monkey17
Investigator
Investigator
 
5 REPLIES 5
Leanne_T
EE Community Support Team

Hello @Monkey17

 

Thanks for posting and for upgrading 🙂

 

What phone have you ordered?

 

Also, what gift are you looking at?

 

Speak soon 🙂

 

Leanne.

Monkey17
Investigator
Investigator
Hi, I had a Huawei mate 2019, I wasn't asked to choose which gift I wanted so thought I'd ask on here before ringing about it

Sent from my Huawei phone
Leanne_T
EE Community Support Team

Hi @Monkey17

 

Thanks for the quick reply.

 

Have you upgraded to the Huawei Mate?

 

Did the EE Shop show a free gift when you placed your order?

 

Leanne 🙂

Sorry its a Huawei P smart 2029, yes there were three gifts, an xbox, sonos one or B&O headphones

Sent from my Huawei phone
Leanne_T
EE Community Support Team

Great thanks @Monkey17

 

We will send you a text with your terms and conditions within 5 working days of your purchase.

 

We’ll send you another text within 30 days of your purchase with a link to select and claim your free gift.

 

Your free gift will be delivered to your billing address within 5 days of claiming.

 

Hope this helps 🙂

 

Leanne.