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I’ve received my phone but not my accessories

Tee27
Investigator
Investigator

Hey, does anyone know if you receive a new phone with the accessories or do they come separately? I’ve bought a new phone and it came today but the accessories aren’t with it. Thank you.

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Tee27

 

Welcome to the community.

 

Which accessories did you order?


Chris

Hiya, thank you!
So I bought full cover insurance which comes with free ‘Minute One Premium Screen Protector and Case Bundle’

 

Thank you for responding. 

Christopher_G
EE Community Support Team

They're supposed to come with the phone, @Tee27

 

If it doesn't arrive within 7 days, please let us know.

 

Chris

Okay, I thought so! 
Am I better of ringing if they don’t arrive? 

Thanks!

Christopher_G
EE Community Support Team

Yes, feel free to call, @Tee27

 

Please let me know what happens regardless.


Thanks 

 

Chris 🙂