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I’ve just order a contract phone and enter the wrong email address

Massey11
Visitor

‎03-10-2019 09:19 PM

I’ve just ordered a phone on contract and entered a wrong spelling in my email address for confirmation, how do I change it.

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎03-10-2019 11:56 PM

@Massey11 : You will need to call CS to correct it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Christopher_G
EE Community Support Team

‎04-10-2019 10:50 AM

Hi @Massey11

 

Welcome to the community. 

 

Please contact the Mobile Care team as soon as you can.

 

They'll be able to amend the email address for you.


Chris

0 Helpful