by Hkingwell Investigator
Investigator

I ordered a watch Still not had delivery confirmation

Not had delivery or order confirmation on my order

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: I ordered a watch Still not had delivery confirmation

Hi @Hkingwell

 

Welcome to the EE Community,

 

 

You will need to contact customer services on 150 as there is no account access here on the Community.

by
EE Community Support Team

Re: I ordered a watch Still not had delivery confirmation

Hi @Hkingwell,

 

Welcome to the EE Community.

 

When did you place your order?

 

Was it online or over the phone?

 

Thanks

 

James

by Hkingwell Investigator
Investigator

Re: I ordered a watch Still not had delivery confirmation

On line on 7th january

by
EE Community Support Team

Re: I ordered a watch Still not had delivery confirmation

Did you receive any order confirmations by email, @Hkingwell?

 

You should have gotten one with an XKN reference and another with an online tracking reference.

 

Chris

by Hkingwell Investigator
Investigator

Re: I ordered a watch Still not had delivery confirmation

No not recieved anything just message on screen to say wait for text .

by
EE Community Support Team

Re: I ordered a watch Still not had delivery confirmation

OK, thanks. I recommend speaking to our customer service team, @Hkingwell.

 

They'll be able to check your order and find out what's happening with it.

 

Please let us know what happens.


Chris

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