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10-02-2019 08:55 PM
I ordered a phone on Wednesday it was in stock, and I received a email that night with a code to track my order and in the email it said that my order was on its way, but every time I try and track the order it says that I’m not able to and I recently checked and the phone is still in stock. Any help??
10-02-2019 09:31 PM
If tracking isn't working you will need to call CS tomorrow on 150 to find out about your order.
Thanks
11-02-2019 08:23 AM
Thanks for coming to the community.
Was this an upgrade or a new contract with us?
Did you get a 000 number or XKN number?
Speak soon, Leanne 🙂
11-02-2019 11:12 AM
It was an upgrade and it was a XKN number.
thankyou
11-02-2019 11:46 AM
Thanks @Pollysandersxx
I have sent you a private message on here to get some details.
Speak soon, Leanne 🙂